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Course Section Roster Verification Instructions

Effective Spring Semester 2018, there is a new method for submitting roster verifications. The new application is hosted within Eagle Service and is titled "Course Section Rosters."

The new application enables faculty to: 1) Confirm Roster is Accurate; 2) Report Non-registered Students; and 3) Send Enrollment Status (Report a Student Who is Not Attending). If you have any questions while submitting roster verifications, please contact the Office of the University Registrar at roster_verifications@american.edu.

How to Confirm a Roster is Accurate

1. To access Eagle Service log into and click on the Eagle Service link in the Academics menu.

2. You will be directed to the Eagle Service home page. Click on the "Course Section Rosters" tab.

Course Section Roster Tab

3. From the available sections, select the desired one.

List of Sections

4. Click on the "Confirm Roster is Accurate" tab.

Confirm Roster is Accurate Tab

5. If you wish to add any comments, you may type them in the "Comments" box and then click the "Confirm Roster is Accurate" tab, which will send an email to Office of the University Registrar.

Confirm Roster Comments Box

How to Report Non-Registered Students

1. To access Eagle Service log into and click on the Eagle Service link in the Academics menu.

2. You will be directed to the Eagle Service home page. Click on the "Course Section Rosters" tab.

Course Section Rosters Tab

3. From the available sections, select the desired one.

List of Sections

4. Click on the "Report Non-Registered Students" tab.

Report Non-registered Students Tab

5. You can search for a student by typing the student's ID or the first and last name. Once the student information appears then click on the "Add Student to List" tab.

Non-registered Student Add student to List Tab

6. If you wish to add any comments, you may type them in the "Comments" box and then click the "Send E-Mail" tab, which will send an email to Office of the University Registrar.

Non-registered Student Comment Box

How to Send Enrollment Status (Report a Student Not Attending)

1. To access Eagle Service log into and click on the Eagle Service link in the Academics menu.

2. You will be directed to the Eagle Service home page. Click on the "Course Section Rosters" tab.

Course Section Rosters Tab

3. From the available sections, select the desired one.

List of Sections

4. From the roster, select the student who has not attended class by clicking on the "Send Enrollment Status" tab to the right of the student.

Send Enrollment Status Tab

5. During this step, select one of the two options: "Never Attended" or "Last Date of Attendance".

Enrollment Status Notification

6. If you wish to add any comments, you may type them in the "Comments" box and then click the "Send E-Mail" tab, which will send an email to Office of the University Registrar.

Enrollment Status Notification Comment Box